If you were expecting your Subscription order, but it's the wrong style of Fresh Press, this could be due to the one you ordered being out of stock. If your chosen Fresh Press is out of stock on your dispatch date, this will automatically change to o
If your order is still showing as unfulfilled we may be able to complete your change or cancellation request. If your order has already been fulfilled, that means that it's already on its way to you, and cannot be altered. However, as the majority of
If you receive your order and something is missing, it sounds like something may have gone wrong in transit and although these mistakes are rare, we want to make this right as quickly as possible. We're really sorry about this!. Please get in touch w
We are very sorry to hear your order arrived damaged! It sounds like something may have gone wrong in transit and although these mistakes are rare, we want to make this right as quickly as possible. Please get in touch with our Customer Care Team via
Delivery of a Pinter or Co-Pinter is £5 and any additional products you add to the same order will be covered by this delivery charge.For example, if you purchase x1 Pinter and x1 Pinter Pack, your delivery charge will be £5. If you purchase a Pinter
At the moment we ship to:. PLEASE NOTE: We do not deliver to the EU, Republic of Ireland or any of the channel islands such as Jersey or Guernsey. At the end of 2023, we launched Pinter in the USA which is available on Pinter.com. We're hoping to exp
We're incredibly proud to say that our packaging has won awards — but we understand that sometimes, a special occasion calls for something a little more discreet. At the moment, we do not offer gift wrapping, subtle packaging, or bespoke gift message
When you purchase, the expected delivery timeframe will be presented to you at checkout before you purchase. We will also put your expected despatch date in your order confirmation email which is sent to you when your order has been received by our t
Although we love nothing more than meeting our community, this is not something we can offer at the moment. Keep an eye out for updates on where you can buy our Fresh Beer next. To be the first in the know make sure to sign up for our newsletter. On
We understand that the way your delivery is handled is important and we want to ensure that everything arrives with you the way it left our team in the fastest way possible. This is why we have spent a long time ensuring that we select the right deli
There could be a few reasons why you haven't received your Subscription order, but we can usually get this fixed for you pretty quickly. - If you log in to your account, is your order showing as fulfilled? If so, you should be able to track the deliv
If you've received an order that you weren't expecting, that's likely due to your Subscription un-pausing. The maximum amount of time you can pause your Subscription is 3 months. If you were expecting your Subscription, but it's the wrong style of Fr
Currently the Pinter is only on sale in the UK and in the USA. We do apologise if you are based outside of these regions, we will be looking to bring the Pinter to you in the future!